Retail

Whether you’re protecting a single storefront, a high-traffic retail center, or a nationwide chain, our integrated security, fire, and life safety systems can provide an end-to-end defense against intrusions, theft, loss, and emergencies. With our national resources and local offices, we understand your day-to-day concerns and can design a security solution that meets the unique requirements of each location and operation.

Help Reduce Theft with Pedestrian Actuating Security Gates

Security gates are a simple solution for protecting your employees, inventory, and customers. Installed at the front of your stores, these gates can provide a visual deterrent from theft, smash-and-grab attempts, and shopping cart pushouts. Prioritizing safety, our pedestrian actuating security gates allow for unhindered egress while safeguarding against theft.

Commercial Loss Prevention Solutions

Whether you’re protecting physical assets or monitoring activity at the point of sale (POS), our retail security professionals can design and install customized solutions to help secure your locations and provide safe shopping environments for your customers and employees and reduce loss.

Security Solutions

We offer an industry-leading range of custom surveillance and security solutions for retail environments of any size.

• Video Solutions: Advanced surveillance systems to monitor activity.
• Monitoring Services: Around-the-clock protection from our national network of monitoring centers.

Fire and Life Safety

Our fire and life safety solutions can help protect retail spaces, stock rooms, staff, and customers from fires and other dangers.

• Mass Notification: Emergency communications to keep everyone informed.
• Emergency Communications: Reliable communication systems for emergencies.
• Fire Alarms: Early detection systems to alert of fire hazards.
• Fire Sprinklers: Automatic sprinkler systems for fire suppression.

Customer Engagement Platform

Gain vital insights to make better, more informed decisions and the power to act on your security system information.

• Account Management: Access to manage your security system.
• Activity Reporting: Detailed reports on system activity.
• Service, Installation, and Inspection Data: Information on service history and inspections.

Committed to Customer Service Excellence

While other national security providers may promise great customer service, SDI consistently delivers a great customer experience—making us a trusted partner across industries and solutions.

Extensive Experience

Our ability to deliver exceptional service is anchored in the quality and expertise of our people—our average technician tenure is more than nine years.

Qualified Technicians

We dispatch technical personnel certified to service the systems at your locations, and they show up on time with the right equipment. We also email you when your technicians are in transit to your appointment, and include technician photos so you know whom to expect and when.

Professional Monitoring, 24/7/365

We have dedicated commercial and national account monitoring centers—with built-in redundancy and certifications from Underwriters Laboratories (UL). We provide monitoring and advanced network services through our own National Account Operations Center and Network Operations Center.